“Leadership is not about titles, positions or flowcharts. It is about one life influencing another.” John C. Maxwell
A key characteristic of a winning sales culture is the prevalence of people who inspire others with their actions and personal conduct and leadership. They are de facto leaders who wield a significant amount of influence in the workplace. For this article, we will call them “key players.” These individuals thrive when the business creates a positive environment which consists of mutual respect, trust, open communication and collaboration.
From an organization standpoint, key players do not have official titles of authority, but nonetheless provide important leadership for the business on a day to day basis. These folks are customer focused; they consistently do the right things the right way and are the perfect teammates. Key players are a compelling influence on their peers and, through their seemingly routine daily actions, inspire others in a way that will lift the team’s overall performance.